REFUND POLICY.
At LIT Base Global, we are committed to providing high-quality learning experiences, resources, and products to support your personal and professional growth.
Course Purchases
Once a course has been purchased, all related learning materials for that course are immediately released to the buyer. This means that you have already accessed valuable course information, and therefore we cannot provide a refund.
Exception – Staged Content Release
If the course is structured so that content is released in stages (e.g., lesson-by-lesson), we may consider a refund only if:
Our system shows that you did not go beyond the Introduction page or section of the course.
You request a refund within 7 days of purchase.
In such cases, please contact us at [insert contact email] with your order details for review.
Physical Products
For any physical items purchased through LIT Base Global, we offer a 14-day refund policy from the date you receive your order, provided that:
The item is returned in unused, original condition with all packaging intact.
Proof of purchase is provided.
The return is initiated within 14 days of receipt.
Return Shipping:
The cost of return shipping will be the responsibility of the buyer. We recommend using a tracked postal service, as LIT Base Global is not responsible for items lost or damaged in transit.
Refunds will be processed once the returned item has been received and inspected.
Non-Refundable Items:
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Courses where full materials are available immediately upon purchase.
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Downloadable digital resources.
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Completed or partially completed staged courses.
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Physical items that are used, damaged, or returned after the 14-day period.